Chrismas Ogden Solicitors Limited are committed to protecting your personal data, ensuring that your privacy is protected. Should we ask you to provide certain information, then you can be assured that it will only be used in accordance with this privacy statement.
Chrismas Ogden Solicitors Limited may change this policy from time to time by updating this page.
This policy is effective from 18.05.2018
Your privacy is of paramount importance to us and we will never divulge your details to any third party should you decide to e-mail us using the contact us page on this website.
Our website is built using WordPress and only uses non-tracking cookies.
However, to help us create a better experience for our site visitors we use Google Analytics to track behaviour. The Google Analytics cookie collects no personal data and we simply use it to see which pages are the most popular and how people are finding us.
Personal Data You Provide
Personal data or personal information means any information about an individual from which that person can be identified. We may collect the following types of data from you:
Identity data – including your full name, user name, gender, date of birth, marital status
Contact data – including your billing address, delivery address, email address and telephone numbers
Financial data – including bank account details
Transaction data – including details about payments to and from you
Technical data – such as your internet protocol (IP) address, login in data, browser type and version, time zone, setting and location, operating system and other technology on the devices you use to access our website
Usage data – including information on who you use our website
Your privacy is important to us. By providing personal information such as your name and e-mail address via the form on our website, you are agreeing to us contacting you with regard to your enquiry.
If you instruct us to act for you on a matter we are required to obtain personal data in order to identify you as a person or entity.
How We Use Your Personal Data
We use the data you provide via this website or us to personally when the law allows us to and most commonly in the following circumstances:
To communicate with you, for example: we use contact details such as email address or phone number when responding to enquiries made via online forms
To monitor website trends, for example: as mentioned above we use Google Analytics to help us aggregate traffic so we can monitor how the website is being used
To operate our business more effectively, by seeking your feedback
To assist us in dealing with your matter where we need to perform a contract with you by complying with regulatory requirements
Where is it necessary for our legitimate interests
We do not rely on consent as a legal basis for processing your data other than in sending marketing communications to you via post or email.
You have the right to withdraw your consent to receiving marketing materials at any time by contacting us.
Why we need to Process Your Personal Data
The “General Data Protection Regulation” (GDPR) is the legislation which defines your rights over how we process your personal information. The GDPR sets out a number of lawful reasons for processing your personal data sand we operate on the basis of “legitimate interest” – this means there is a legal reason or requirement as to why we must obtain and hold your data
How Long We Keep Personal Data
Personal data is stored for only for as long as necessary in order to fulfil the purposes we collected it for; which include the purpose of satisfying any legal, regulatory, risk management or accounting requirements.
Transfer of Personal Data
We may pass personal data such as your name and email address to other services that we use to send out newsletters and other communications (both electronically and in print). Your personal data will remain in the EU or countries considered by the EU to have equivalent policies
Questions or Complaints
We would hope you do not have reason to complain regarding the holding of your personal data but if you do, please contact us by post at Howard Cottage Broomans Lane Lewes BN7 2LT by telephone 01273474159 or by email enquiries@chrismasogden.
You also have the right to raise a complaint with the Information Commissioners Office (ICO) and you will find more information about how to complain complain here: https://ico.org.uk/concerns/